Created by potrace 1.15, written by Peter Selinger 2001-2017

Streamlining Communication: Creating Click to Call and SMS Links on your Web site

man holding smartphone leaning on bicycle during daytime

Providing quick and convenient communication options on your website is essential for engaging users. by incorporating clickable Tel (telephone) and SMS (Short Message Service) links you will enhance user experience and encourage immediate interaction.

A quick guide on how to seamlessly integrate Click to Call or SMS features into your website in less than 3 minutes

Creating Tel Links

Tel links allow users to initiate a phone call directly from their mobile devices with a simple click. To create a Tel link, you can use the following HTML code:

<a href="tel:+123456789">Call Us</a>

or insert a regular link using the website text editor, there may be an icon that looks like this. Instead of using a link like use tel:+123456789

Inserting a click to call link on a WordPress website.
Inserting a click to call link on a WordPress website.

Replace “+123456789” with your phone number, including the country code. Users clicking on this link from their mobile devices will be prompted to make a call, enhancing accessibility and user engagement.

Implementing SMS Links

SMS links enable users to send text messages with a single click. To create an SMS link, use the following HTML code:

<a href="sms:+123456789">Send SMS</a>

You can even prefill the message text by inserting the body tag like this.

<a href="sms:+123456789?body=Hello%20there!">Send SMS</a>

Again like above you can also insert a text link or button link and add the SMS URL like this sms:+123456789

Again Replace “+123456789” with the your phone number and add or customize the “body” parameter to pre-fill the text message. Users clicking on this link will open their messaging app with the specified number and message, streamlining communication.

Bonus Cheat Code – Whats App Link

WhatsApp links allow users to initiate a conversation on the WhatsApp messaging platform. To create a WhatsApp link, use the following HTML code:

<a href=""> Chat on WhatsApp</a>

And one more time, alternatively insert a text link or button and add the URL like this

Again Replace “+123456789” with the your phone number,

Click to Call and SMS Best Practices

  1. Include a Clear Call-to-Action (CTA): Label your Tel and SMS links with clear and concise CTAs, such as “Call Us” or “Send Message,” to encourage user interaction.
  2. Test for Compatibility: Ensure that your Tel and SMS links function seamlessly across various devices and platforms to provide a consistent experience for all users.
  3. Optimize for Accessibility: Make your website more inclusive by ensuring that Tel and SMS links are accessible to users with disabilities. Provide alternative contact options like for those who may not use these features.

By incorporating Tel, SMS or WhatsApp links into your website, you help your visitors connect with you effortlessly, and create a user-friendly online experience. Enhancing communication channels not only benefits your users but also strengthens your brand’s accessibility and engagement.

If you would like help to implement click to call links on your website don’t forget you can call us for help – 0483 969 669 or book a meeting and get assistance.



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